At fitlane.shop, we’re here to make your shopping experience as easy and straightforward as possible. Whether you have a question about a product, need help with an order, or want to know more about shipping or returns, our support team is happy to assist.
If you need help before or after placing an order, feel free to reach out to us. We’ll do our best to provide a helpful and timely response.
How We Can Help
Our customer support team can assist with:
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Product information and questions
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Order status and tracking
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Shipping and delivery inquiries
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Returns, exchanges, and refunds
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Payment and checkout questions
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General customer support and assistance
If you’re contacting us about an existing order, please include your order number so we can locate your order more quickly.
Contact Information
Email: support@fitlane.shop
Phone: +1 212-334-5046
Business Address: 71-73 Allen St, New York, NY 10002, United States
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (MST)
Response Time
We aim to respond to customer inquiries within 1 business day.
Requests received outside our regular business hours, on weekends, or during holidays may take a little longer to receive a response.
Get in Touch
You can contact us by email, phone, or through the contact form available on our website.
We review each inquiry carefully and aim to provide clear, friendly, and helpful assistance.
Thank you for choosing fitlane.shop. We appreciate your business and look forward to serving you.